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CHAPTERS
00:53 Introduction to Guest
01:57 About to the Method
06:17 When to use the Method
09:46 Applied Example: Developer Experience
18:31 Lesson Learned: Writing Things Down
23:07 Lesson Learned: Navigating Silos
26:34 Lesson Learned: Convincing Stakeholders
28:57 Lesson Learned: Misconceptions
31:27 Impact: The Positive Effect
33:42 Practical Takeaways: First Steps and Key Principles
37:38 Better Products Through Actionable Research Insights
38:40 Lara’s Reading / Listening Recommendation
40:55 A Question to Our Listeners
TOPICS / KEYWORDS
Developer Experience. Getting C-level Attention. Connecting Insights to Business Value. Convincing Stakeholders. Shaping a Mindset. Getting Buy-In. Stakeholder Management. Visualizing Insights. Navigating Silos. Writing Things Down. Value Articulation.
CONNECT WITH US
Lara von Massow (Guest on the show)
Sabrina Mach (Host)
Lara’s Reading / Listening Recommendation
Book: Continuous Discovery Habits by Theresa Torres “It’s just a great book. It can help you so much to understand how to incorporate research in your everyday work and how to make it work as a team.”
Podcast: What’s Wrong with UX by Laura Klein and Kate Rudder. “Both are very UX designers who worked in the industry for decades. They’ve seen some things and the podcast was always so funny and you’ll feel understood.”
Article: Measuring Developer Productivity via Humans by Abhinota and Tim Cochran from Thoughtworks. “It explains how we can, by being human centric, also look at the business side of things at the same time, basically.”
Visualisation of the Method
A Question to Our Listeners
What is your experience with the synthesis of user research? How do you connect it to the business goals and the value that it creates for users? Which methods do you use? And what are your successes and setbacks along the way?
Please share your experience in the comments or reach out directly to me. I would love to hear from you and maybe have you as a guest on this show soon.
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