Design Researcher Raffaella Roviglioni shares the reasons:
LIMITATIONS OF BEST PRACTICE INDUSTRY REPORTS
π¨ Purely relying on best practice reports increases RISK. Because these reports provide generic and publicly available information. We lack the deep understanding of our specific customers.
π« The product we create will be generic and UNDIFFERENTIATED, because we use the best practice that everyone else is already doing.
INSTEAD DO YOUR OWN RESEARCH
β Balance the risk with your resources and the time you have available. BUT it is a balance you need to strike.
π Go and to look at your specific customer base that you can leverage. Collect different type of data and knowledge to start exploring the problem space of your customers.
π Generic Reports do not provide the depth. BUT you need that. You need that level of understanding if you want to make a difference.
πͺ So, go and roll up your sleeves and do some research and go in depth.
π HEAR THE FULL CONVERSATION HERE π
Find out more about HOW Raffaella de-risks product development with Design Research.